During a crisis (bookings down by as much as 80% for some Enterprise Technology companies), leaders act with imperfect information. A reactionary approach is never the optimal approach. We offer a 6-step plan. Vilfredo Pareto was an Italian engineer, sociologist, economist, political scientist, and philosopher. The "Pareto principle" - better known as the 80/20 rule … Continue reading A Common Sense Approach to Crisis Management. Leveraging A 6-Step Plan.
CEOs risk losing credibility with employees, shareholders, customers and damaging their companies when they refuse to hold themselves accountable. What do Mark Parker of Nike, Kevin Plank of Under Armour and Dennis Muilenburg of Boeing have in common? Yes, each holds the CEO title (although Parker and Plank will step down at year-end). However, we … Continue reading A Corporate Culture Failure: CEO’s Who Do Not Hold Themselves Accountable