Tag: CRM

Salesforce (CRM) Fails In One Key Area

Salesforce (CRM) Fails In One Key Area

Sure, Salesforce (ticker: CRM), and other customer relationship management (CRM) applications allow users to take notes and capture other useful customer information. One key area where Salesforce and its CRM competitors fail is in the area of tracking user behavior. For example, if I am XYZ Corp., a Software company that delivers its products via … Continue reading Salesforce (CRM) Fails In One Key Area

A Salesforce Sale?

A Salesforce Sale?

Back in December I wrote that Oracle (ORCL) should acquire Salesforce (CRM). Activist investor Elliott Management may force a CRM sale, Oracle is the natural acquirer in our view. Salesforce has not had an operator at the helm capable of driving operating margin expansion since Keith Block left his co-CEO post in February 2020. Salesforce … Continue reading A Salesforce Sale?

Snowflake & Salesforce: Outlooks & Leadership

Snowflake & Salesforce: Outlooks & Leadership

It is a joke that we are in December and Snowflake (SNOW) did not publish a FY 2024/calendar year 2023 outlook: https://investors.snowflake.com/events-and-presentations/default.aspx SNOW remains overvalued at about 15x calendar 2023 Revenue (assumes CY'23 Revenue of $3 billion). That will change next year. It is not surprising that Bret Taylor is no longer Salesforce (CRM), Co-CEO … Continue reading Snowflake & Salesforce: Outlooks & Leadership

Tech Company Layoffs Are Rarely “One & Done”

Tech Company Layoffs Are Rarely “One & Done”

When it comes to Technology companies, headcount reductions are rarely "one & done". This used to be especially true of Bay Area Technology companies which are famous for lacking operating discipline (i.e. cost discipline). However, the Bay Area aversion to running profitable businesses has permeated the Tech sector over the past 12 years of easy … Continue reading Tech Company Layoffs Are Rarely “One & Done”

Meta (Facebook) Should Acquire Intuit

Meta (Facebook) Should Acquire Intuit

Meta Platforms/Facebook (META) should acquire Intuit (INTU). Meta's Facebook unit has peddled its wares to small businesses for some years. To this end, META agreed to acquire Kustomer (provider of CRM tools to small businesses), in November 2020. That deal finally closed in February 2022. Acquiring Intuit would advance the execution of Meta's small business … Continue reading Meta (Facebook) Should Acquire Intuit

We Expect CEOs and CFOs To Retire at A Record Pace

We Expect CEOs and CFOs To Retire at A Record Pace

We expect CEOs and CFOs to retire at a record pace over the next 12 months due to burnout associated with COVID-19. Last year senior executives scrambled to set-up Work-from-Home environments. This year it will be another headache, namely defining back-to-the-office policies and executing them. At many companies it is the CFO who is the … Continue reading We Expect CEOs and CFOs To Retire at A Record Pace